[Question 22] Criteria | Marks • Explains why live test data is useful in testing this system | 3 • Shows some understanding of live testing | 2 • Identifies a feature of testing | 1

Sample answer: Live testing gives confidence that the new system will perform as expected when used in the company’s environment. Specifically, it tests using a large number of typical queries, possible keywords and customers, by making use of real queries. Because live testing also involves volume testing, it will ensure the system can cope with the anticipated number and transaction mix of customer query topics in an appropriate response time.